This page explains how to sign into your Uphold account safely, what to expect during sign-in, and quick troubleshooting steps. Follow these steps to reduce account risk and maintain control of your funds.
Quick Sign-in Guide
A fast checklist to get you back into your account.
- Go to the official site: Open the Uphold website or official app. Confirm the URL and SSL lock in your browser.
- Enter your email or username: Use the email address registered with your account.
- Use a strong password: If prompted, enter your password — consider your browser password manager or a hardware manager for storage.
- Complete 2FA: Approve via your authenticator app or security key if two-factor authentication is enabled.
- Confirm device trust: Only trust devices you control — avoid public or shared computers.
Troubleshooting & Quick Fixes
- Can't sign in? Try resetting your password from the official site.
- Did not receive 2FA code? Check time sync on your authenticator app and mobile network.
- Locked out after too many attempts? Follow the account recovery flow — support may request verification.
- Phishing concerns? Don’t enter credentials on unexpected pages; report suspicious emails to Uphold support.
Security Best Practices
- Enable 2FA (authenticator app or hardware security key) and avoid SMS 2FA if possible.
- Use a unique, strong password stored in a reputable password manager.
- Enable alerts for sign-ins and account changes where available.
- Keep your device OS and browser up to date.
Disclaimer: This page is informational and does not represent official Uphold documentation. Always verify details on the official Uphold website or official app. Do not share your password or 2FA codes with anyone.